ClearVision System Support – SupportChek

  • Valco/ClearVision personnel live (remote) access – requires internet connection
  • 24-hour Direct-Access Call Center – with live operator for call routing
  • 2-hour Maximum Response Time
  • Includes all required software updates
  • Monthly remote log in by Valco Melton personnel, system operation check and verification
  • Remote Backup/Rebuild in the event of system failure
  • MeasurementChek data download (included with SupportChek PLUS)
  • Access your Box quality data directly from your own network-connected ClearVision unit via a hosted webpage on the unit from anywhere
  • Sort and filter job data to quickly find job statistics
  • Download job tables and corresponding quality data directly to Excel or other software via .csv file
  • Drill down to per-box data in an Excel download for more detailed statistical analysis
  • No need to be near the unit or for USB sticks or other media
  • No cloud-based data security concerns
  • Access all data directly from any Internet Explorer equipped device